Standards you can check
Quality & Compliance
Quality in security is measured in small things done correctly every day.
From recruitment to review
Quality Assurance
Quality in security is measured in small things done correctly every day. Our quality framework follows a guard from recruitment to review, and treats every client complaint as information we can use.
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Recruitment and vetting
Identity, reference and background checks before anyone is deployed.
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Training
Induction on duties, conduct and emergency procedures, followed by refresher training.
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Supervision
Scheduled and unannounced visits to check attendance, turnout and post knowledge.
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Reporting
Daily logs, incident reports and monthly service summaries to the client.
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Client feedback
Regular meetings and a direct line to management for concerns.
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Continuous improvement
Lessons from incidents and feedback are turned into updated procedures and training.
How we operate
Compliance and Conduct
We operate within Somali law, applicable licensing requirements and the policies of the clients we serve.
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Legal compliance
Operations conducted within Somali law and applicable licensing requirements.
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Professional code of conduct
Clear rules on use of authority, respect for the public and zero tolerance for abuse or corruption.
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Health and safety
Safe working practices, appropriate equipment and welfare arrangements for staff.
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Data protection
Footage, access records and client documents stored securely and shared only with authorisation.
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Confidentiality
Client information, site layouts and schedules are handled strictly on a need-to-know basis.
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Accountability
One contract, one point of contact and one supervisor who answers for the whole service, with every assignment documented.
Our commitment
Lawful operations and documented procedures
We report honestly, contract clearly, and operate within the law and client policies. Every assignment is planned from a site assessment, the standards are agreed in writing, and delivery is supervised and recorded, so that clients have a clear basis for review.
Star Corp is a registered Somali company. Copies of the certificate of registration, operating licences, tax compliance and insurance documents are provided to clients and tender committees on request.
Let's Build a Safer Environment Together.
Speak with STAR CORP about professional security solutions tailored to your organization and operational requirements.